One of the services provided through West Meadow Marketing is our CRM Upptopp, where we provide CRM and marketing automation services designed to help businesses grow through smarter systems and streamlined workflows. Please review our fulfillment policies below, which outline our approach to service delivery, refunds, cancellations, and more.
Service Fulfillment
Upptopp is a software-as-a-service (SaaS) platform that includes hands-on setup, onboarding, and system configuration. Services are not instantly delivered; instead, our team begins work shortly after purchase to ensure everything is tailored to your needs. Timelines may vary depending on the scope of the setup and integration required.
Refund Policy
Because our services involve time, customization, and strategy development, refunds are only available under the following conditions:
- A refund may be issued if work has not yet begun and must be mutually agreed upon.
- If work has already begun but is not yet completed, we may offer a partial refund of up to 50%, depending on the stage of completion.
- No refunds are available once services have been completed or delivered.
If you believe you’re eligible for a refund, please contact us at info@westmeadowmarketing.com to discuss your situation.
Cancellation Policy
You may cancel your subscription or service at any time before your next billing date. To avoid being charged for the upcoming billing cycle or to stop any pending work, we require at least 7 days’ notice.
To cancel, please email info@westmeadowmarketing.com or use your client portal if available.
Return Policy
As a digital service provider, Upptopp does not sell or ship physical goods, and therefore does not offer returns in the traditional sense. However, we are committed to customer satisfaction and will work with you to resolve any issues that arise with your service.
Contact Us
If you have any questions about this policy or your service, reach out to us anytime at info@westmeadowmarketing.com. We’re here to help.